Required skills

analytical skills to interpret statistical data to determine trends

communication skills to liaise with customers and technical staff to ensure requirements are known and can be met within timeframes

literacy skills to read and interpret technical specifications and related documentation and prepare reports and planning documentation

numeracy skills to make statistical calculations on traffic predictions

planning and organisational skills to develop activity plans and strategies for traffic management

problem solving skills to overcome network traffic problems

research skills to identify traffic trends and network capacity

technical skills to perform statistical measurements

Required knowledge

customer policies and service level agreements

planning principles

traffic blocking congestion and dimensioning principles

traffic engineering

traffic patterns

transmission type and signals that may be encountered

typical network topologies switching routing and transmission techniques

various network management systems suitable for conducting traffic evaluations

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

implement a contingency plan

apply short and long term solutions to traffic problems

conduct traffic measurements

develop contingencies to control traffic flow

identify potential network traffic problems and make recommendations

provide information for capacity planning

Context of and specific resources for assessment

Assessment must ensure

a network and equipment for traffic monitoring and management

equipment and systems manuals specifications and enterprise policy

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct observation of the candidate undertaking traffic monitoring and management

review of report completed by the candidate containing analysis of traffic flow and recommendations for potential problems

oral or written questioning to assess required knowledge

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

ICTNPLA Undertake network performance analysis

ICTNPL6046A Undertake network performance analysis.

Aboriginal people and other people from a nonEnglish speaking background may have second language issues

Access must be provided to appropriate learning and assessment support when required

Assessment processes and techniques must be culturally appropriate and appropriate to the oral communication skill level and language and literacy capacity of the candidate and the work being performed

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge Questioning techniques should not require language literacy and numeracy skills beyond those required in this unit of competency

Where applicable physical resources should include equipment modified for people with special needs

Network may include:

Data may include:

Traffic measurements may use:

Personnel may include:

Monitoring may include:

Trafficloads may refer to: